Quality Policy

Quality Policy

Computer Control Systems Engineering Research and Design S.A. (CCS) designs, implements and supports integrated IT solutions. CCS’s core value is to provide high quality products and services, which fully satisfy the requirements of its customers.

The Management issues this Quality Policy to declare absolute commitment to:

  • Delivering consistently great customer service and state-of-the-art products
  • Satisfying customer’s requirements and expectations
  • Creating high reliability products and services
  • Embracing innovation and enhancing her portfolio by providing new services
  • Promoting the adoption and use of best practices
  • Compliance with relevant laws and regulations as well as other requirements
  • Continuously improving the efficiency of the company’s operations.

To achieve the above, the Management has designed, implemented and continuously focusing towards the improvement of an Integrated Management System. This system takes into consideration the quality standards in accordance with the requirements of ISO 9001:2015, ISO 13485:2016, as well as the Ministerial Decision DY8d/Goik/1348 ”Principles and Guidelines of Good Practice for the Distribution of Medical Technological Products” to ensure that all the requirements regarding the development of Medical Informatics products are met.

The company ensures that the following are provided:

  • The resources and means required to provide products / services of a defined quality
  • Organized operating framework
  • Internal standards for consistent quality products and services and secure information management.
  • Work environment suitable for business activities.
  • Modern and secure methodologies for project development and management.

To achieve the above, the Management ensures that:

  • The Quality Policy is understandable and applied at all levels of the Company’s organization
  • The Integrated Management System operates efficiently and covers constantly its purpose
  • The Integrated Management System gets inspected periodically to measure its effectiveness and take necessary actions if required.
  • All parties adhere to the procedures of the Integrated Management System and contribute to its continuous consolidation and improvement.

INFORMATION SECURITY MANAGEMENT SYSTEM POLICY

The purpose of the Information Security Management System is to ensure that CCS will design, develop, install, support the products and the integrated IT solutions which offers in the healthcare field by minimizing risk and ensuring business continuity by pro-actively limiting the impact of a security breach.

The main focus of this Policy is to protect the company’s information systems from external and internal risks as well as from malicious and / or accidental threats.

The Senior Management along with the Quality & Secure Information System Manager have approved and committed to follow the procedures of this Policy.

  • This Policy ensures that managed information will be secured against any unauthorized access.
  • The confidentiality of the managed information will be constantly ensured.
  • The integrity of the managed information will be maintained.
  • The availability of business processes regarding managed information will be sustained.
  • All the legal and regulatory requirements will be met.
  • Business continuity plans will be prepared, developed and constantly monitored according to the context of the managed information.
  • The required resources will be available in order to train all the company’s employees regarding the implementation of the Information Security Management System in the context of the managed information.
  • All the possible and/or the real cases of discrepancies in the context of the managed information will be reported in all cases to the Quality & Secure Information System Manager in order to activate all the foreseen corrective and preventive actions.
  • The procedures of the Information Security Management System including the Risk Assessment’s results prove the correct implementation of this Policy.
  • The Senior Management has committed to provide all the necessary resources for the implementation and efficient operation of the Information Security Management System.

The Senior Management of the company along with the Quality & Secure Information System Manager have approved this Policy and they are committed to its successful implementation.

This Policy should be reviewed and audited for its continued suitability.

30/01/2020

Konstantinos Iliopoulos

CEO

HEALTH & SAFETY POLICY

Computer Control Systems Engineering Research and Design S.A. (CCS) which designs, implements and supports integrated IT solutions envisions a safe and healthy work environment for its employees, customers and partners.

 

The Management issues this Health & Safety Policy to declare absolute commitment to:

  • Providing safe and healthy working conditions to prevent accidents and occupational diseases
  • Compliance with legislation and other guidance
  • Eliminating Health & Safety risks
  • Minimizing the risk of Health and Safety at work
  • Continuously improving the effectiveness of the Health & Safety Management System
  • Consultation with workers and ensuring their active participation in the achievement of a safe and healthy working environment without restrictions and discrimination
  • Making all the resources needed to maintain the Health & Safety Management System available

In order to achieve the above, the Management designs, implements and continuously improves an Integrated Management System that includes Health & Safety procedures in accordance with the requirements of ISO 45001:2018 and aims to:

  • Minimize accidents at work
  • Prevent wounding
  • Monitor the procedures along with all the members of staff
  • Educate and raise awareness among the company’s employees and partners about Health and Safety at work.

In order to achieve the above, the Management ensures that:

  • The Health & Safety Policy is understood, implemented and adhered to at all levels of the Company’s organization.
  • The Health & Safety Policy is available and communicated to all interested parties
  • The effectiveness of the Integrated Management System is periodically checked in order to ensure its suitability and take the necessary corrective actions if needed.
  • All parties adhere to the procedures of the Integrated Management System and contribute to its continuous consolidation and improvement.

2/12/2020

Konstantinos Iliopoulos

CEO